Verify Data Quality

Review Data Quality

1. Submit a case using the Create Case API.
2. Go to the Teams page, find your team in the grid, and click on the Data Quality icon in the bottom right corner.
3. Search for the case you created and click on X expected field(s) missing to expand the details pane.
4. Click on View API event & JSON to help resolve any data quality issues.
5. Repeat steps 1-4 until all of the issues have been resolved.

Best Practices

When sending orders for data quality analysis we recommend you mimic your production store's checkout flow, create test orders for every order type you plan to send to Signifyd, and provide as many data points as possible. This will help you identify and resolve technical issues before deploying your integration to your production store.

• Create test orders for each payment method and payment gateway available on your store (Stripe, PayPal, check, credit card, Apple Pay, gift card, etc.).
• Create test orders for each order channel available on your store (web, mobile app, social media, marketplace, phone, etc.)
• If you allow customers to checkout using an online account, place test orders while logged into an account and other orders as a guest.
• Create test orders using different shipping methods, discount codes types, and products.

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Note

The Create Case API has no call limits or throttling to ensure it can accept an extremely high volume of orders even during flash sales. To that end, the API will immediately return a caseId as a synchronous response, however, the creation of the case happens later in an asynchronous manner.

Due to the asynchronous nature of the API, there may be a short delay from the time a case ID is returned in the API response to when it is accessible via API or the Signifyd Console.