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Creating Teams


In Signifyd, API keys are assigned to teams within your Signifyd account. Teams are groups that allow you to manage user and API access for orders submitted from your online store.

Linear diagram showing the steps of a completed integration. In order from left to right: One, Create a Test Team; Two, Integrate to Sandbox Environment; Three, Verify Data Quality; Four, Model Calibration and Assessment; Five, Push to Production Environment; and Six, Go Live.
A completed integration consists of two teams, starting with a Test Team to be integrated to your Sandbox environment.

There are two types of teams:

  • Test Team: used to build your integration and send test orders. You will not be charged for orders submitted to this team. You can use the test team for testing API integrations and any future product enhancements.
  • Production Team: used to send live orders to Signifyd for Guarantee Fraud Protection. Orders submitted to this team are protected by Signifyd’s Revenue Protection.

We recommend creating a Test Team when building an integration for the first time, so that you can test before going live. If you have multiple online stores you will need to create a test team for the stores individually.

Note: After you've signed up for a plan, a Signifyd account will be created for you. Please get in touch with your IM to create your first teams - test and production. If you don't have an account or need help signing up for a plan, contact us.

To Create a Test Team

Follow these steps to create a test team and API key.

  1. Log in to Developer Tools.
  2. Go to the Teams page.
  3. Click the Create a test team button.
  4. Enter the name and URL for your online store.
  5. Fill out the Store Technical Setup section.
  6. Click Create.


Teams page in Developer Tools app displaying Test and Production teams.

Note: You should create a test team for every online store you plan to integrate. If you have multiple stores, for example, and you'll need to create a team for each one. A production store will be created by your Implementation Manager after you've completed all of the required integration steps.

Wrap Up

Once you have successfully created teams, use the API key to start building your integration.

Next Steps

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