Installation

In this article we will cover how to install Signifyd with Signifyd and how to log into your Signifyd account after installation.

Please reach out to the Signifyd Sales Team to learn more https://www.signifyd.com/contact/

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Important

If you have an existing storefront with Signifyd, please reach out to [email protected] to let us know you have installed a new Storefront within Shopify!

Install

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Verify Your Shopify Account

For a success install, your Shopify account must have app install permissions and must also be a valid email address. The email address for your Shopify account is what will be used to setup your Signifyd account.

This section will walk you through installing Signifyd directly from the Shopify App Store.

  1. Start by accessing the Signifyd page on the Shopify App Store.

  2. Click the Install button, if needed, log in to your Shopify account

  3. On the next page, click Install app on the top right

Connect

This section will walk you through connecting your Signifyd account to Shopify.

  1. Go to your email that is linked to the user that you used to install the Signifyd app
  2. Locate the "Welcome to Signifyd" email from Signifyd and click the orange Login button
  3. If you already have a Signifyd account setup, please log in to it. If you are new to Signifyd, please click "Forgot Password" and enter the same email address as the one on your Shopify account.
  4. Once you have RESET your password, please log into https://app.signifyd.com/ with the user name and password you received created via the Signifyd Reset Password Process

If you have orders in your Shopify Storefront, you will be able to view them in the case order queue. We will side up to 50 of your most recent orders, or, if you have not received as many orders, it will pull in orders for the past seven days.

If you do not have any orders, you will see the integration screen below. The Signifyd console will appear once your first order is placed and synced to Signifyd.

If you are looking to learn more about how to configure Shopify Autofulfillment and ensure orders are being captured by Shopify, please visit How to Configure Shopify Auto-Fulfillment in the Signifyd App