Within the Signifyd console, each store is represented by a Signifyd team. Once the Signifyd plugin is installed to your Shopify store, it will automatically create a new production team associated to your store.

When conducting testing, the plugin will also need to be installed from your Shopify test environment. Once installed, it is imperative that you inform either your dedicated Implementation Manager or Signifyd support so that we can update your newly created Signifyd production team to a test team.

Signifyd test teams are slightly different to production teams as the orders created are not used in model learning. For this reason, it is strongly recommended to never send test orders to your production teams. Any test data added to a production environment can pollute the model with false data.

Test scenarios

When generating test orders, be sure to account for all scenarios you are expecting with your live production traffic. Below are some examples of variables that should be accounted for and approved during testing. Consider your entire order flow process such as when payment will be captured (before or after Signifyd's decision).

• Payment gateways

  • Shopify Payments
  • PayPal
  • Braintree
  • Stripe

• Payment methods

  • Credit card
  • Apple Pay
  • Amazon Pay
  • Google Pay

• Payment types

  • Single-card transaction
  • Multi-card transaction
  • Buy-now-pay-later
  • Subscription
  • Downpayment

• Shipping methods

  • Standard
  • Expediated
  • Same day shopping

• Discounts

  • % discount
  • $ discounts

• Digital vs physical goods

  • Ask your Signifyd representative to confirm

• BOPIS (buy-online-pickup-in-store)

  • Delivery address as correct store address
  • Ask your Signifyd representative to confirm

• Approved/declined/pending orders

  • Confirm desired, order flow after Signifyd decision
    
    

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This is not a comprehensive list. Additional testing may be required, or some items may not apply to your store.